I'm a huge fan of looking back to sources outside our own field for ideas on how to cope with the changes within it. An influential one on me comes from education, too, "Learning How to Learn" by Joseph D. Novak. The main take away is that our brains work associatively, and you can both extract and share mental models into a visual form called a concept map. I've been experimenting with capturing them as plain text files that both humans and agents can read as a very dense form of shared memory. When trying to build understanding, the idea is you start by extracting the associations people already hold, and then build bridges one proposition at a time to the new concepts.