I have to say the only part of copilot in m365 I really like is cowork. We have a preview version of it and it's great to spar with it and give it recurring tasks to do. Finally something that actually actively helps.

But that's billed separately on a token basis and cost really adds up.

The other stuff is just not so useful to me. I use it a bit to search for emails and teams chats but that's also cause the search in outlook and teams is so bad. It's not that I'm against AI; I use perplexity a lot personally, at work it's not allowed though. Copilot is just not performing well.

I can imagine people don't really use it.

"Less than 5% of Microsoft’s half a billion commercial Microsoft 365 customers pay for Copilot features"

Seems to me that 4.5% of 500 million isn't necessarily terrible. What should the rate be?

Work gave me a subscription so I use Opus in M365 Copilot rather than paying for my own Claude/ChatGPT/etc. It's a bit quirky in that it won't accept a lot of file formats, but appending .txt to the end works. I also use https://github.com/simonw/files-to-prompt to combine everything into one file which also helps.

It's just an entertainment product, not a frontier coding LLM or real capable AI. They say it's for entertainment too in their docs. What do they expect? It's probably directly competing with netflix, xbox etc.

The 4.5% statistic is not attributed. I doubt its validity. This is a bad article.

And they'll keep laying off more divisions until it's down to 0.5%!

Thank you for this lovely bit of schadenfreude!