Diátaxis(diataxis.fr) |
Diataxis was fantastic. It took a bit of effort to work out what the page titles were to cover everything we needed, but then when you were writing a page it was glorious.
It was so clear what you were saying and what "voice" you were writing in. If it's a Reference page you're all descriptive, with diagrams and bullet points. When it's a guide you're more discursive, but you know you're just imparting information not trying to teach. It made it so much easier to be coherent and clear about everything.
If you're embarking upon a refactoring / rewriting journey for your docs, the only advice I'd share is to actually read the website beginning to end before starting. Especially this page: https://diataxis.fr/complex-hierarchies/. The guide is (unsurprisingly) very well written, and it's easy to internalize the concepts because they're repeated often.
There is a real problem there, and that page doesn't do a good enough job of dealing with it. I have something cooking that is much, much better.
Update: https://diataxis.fr/colophon/#origins-and-development (Divio came first).
It feels so natural and obvious compared to Diataxis' forced abstractions, where I'm still left wondering "what's the difference between a tutorial and a how-to guide?"
But! I'm glad for anything that helps people organize and maintain docs.