AT&T CEO Says He Can't Deploy Robocall Blockers Without FCC Approval. He's Wrong (2016)

AT&T CEO Says He Can't Deploy Robocall Blockers Without FCC Approval. He's Wrong (2016)(web.archive.org)

17 points by dredmorbius 4 hours ago | 4 comments

There's are reasons AT&T are on my permablacklist, and this article (along with a slew of others at the Dallas Morning News) is several of them. AT&T, and other major telcos, are fatally conflicted over telephone solicitations, in all their forms: unsolicited phone calls, robocalls, spam, and scams. They've dragged their feet for decades whilst their subscribers lose billions of dollars to at best useless and unecessary goods and services, and at worst, fraud and scams.

Dave Lieber of DMN ran a series of articles on this as well, I recommend:

"Watchdog Memo to AT&T's CEO: Didn't mean to get you in trouble" <https://www.dallasnews.com/news/watchdog/2016/07/08/watchdog...>

And:

"Watchdog: AT&T's CEO gets new job, Frontier employees dance during disaster" <https://www.dallasnews.com/news/watchdog/2016/08/04/watchdog...>

At Techdirt: "AT&T Falsely Blames The FCC For Company's Failure To Block Annoying Robocalls " <https://www.techdirt.com/2016/06/02/att-falsely-blames-fcc-c...>

The FCC announcement, voted on June 18, 2015: "Fact Sheet: Wheeler Proposal to Protect and Empower Consumers Against Unwanted Robocalls, Texts to Wireless Phones" <https://web.archive.org/web/20150910081851/https://apps.fcc....> (PDF)

anon7000 2 hours ago | |

It’s an abject market failure that no carrier out there has solved this problem. I have whatever Verizon provides, and it’s basically useless.

I would switch to a provider that solved this solution, but none do. Clearly they’re making more money offering a bad experience to the consumer.

dredmorbius 2 hours ago | | |

Comcast/Xfinity, of all companies, actually has a reasonably good, network-based capability, "Spam Blocker": <https://www.xfinity.com/support/articles/spam-blocker-overvi...>

I discussed it yesterday in another thread:

<https://news.ycombinator.com/item?id=49126133>

I suspect that the relevant factor is that Comcast doesn't provide significant outbound business telephony relative to its household business, though that is one of their business offerings, see: <https://business.comcast.com/>.

(I may be entirely wrong on this, I'm just learning much of this in the past few days/weeks.)

rawgabbit 2 hours ago |

My elderly parents don’t answer the phone anymore due to all the scams. Hospital and medical offices calls all go to voicemail. They do answer FaceTime. Even with this protocol they still struggle because iOS added focus time and it keeps nagging about turning it on. Soon we will lockdown their phones with Assistive Access mode. TLDR scams and hostile UX have made mobile phones unusable.

butvacuum 3 minutes ago | |

I turned focus time off- and have'nt heard from it in so long I had to look up what you were talking about.