> “It” is what you’d call a toaster, and no toaster ever apologised to me twice in the one minute. “He” and “she” are anthropomorphising

Avoiding the use of the correct pronoun "it" is itself anthropomorphizing. genAI is a thing, an it. That it "apologizes" is just as meaningless as if your toaster included circuitry to play an apology whenever it detects burnt toast.