Human error. One of our teams deployed a bug to prod. The methods in place to remediate the bug are not sufficient, and we have to wait until next release to get it patched. Unless the bug is actually malware, in which case we can only hope the malware doesn’t overwrite the SOP for next release and stay in the system somehow. We are having troubles getting all teams in agreement due to poor architecture of the system. We have to do a rewrite of some major components if we want to prevent the issue in the future. Starting to feel like a lost cause though, as we can’t seem to come to an agreement on what the standards should be in any area. Unfortunately this is a system that does handle lives, and we simply do not have enough properly experienced and educated people to work on these issues with the budget to fight the existing system. Expect more lives to be lost and time-delayed problems in the future.