For consumers like me, I don't want to have to put the same 25 things I buy every week in my grocery order. It is always a hassle. If there is a group of 10 people ordering food it is a pain in the ass to put everyones order in.

For businesses, AI agents cost less than people. Companies all have people working in accounts payable. Also, at businesses when a employee needs a new piece of software, they often have to request the seat. If the company needs to buy more seats, someone has to do that. Buying one more seat is a simple activity yet someone is being paid $70K plus to do taht from the IT department.

That is a fair critique. If you don't spend much time buying things and/or enjoy shopping, then there isn't any need/pain point there.

I think there are a group of consumers out there that do have a pain point in that there are things they want/need to buy and hate the shopping part of it. I know I fall into that category. The issue with the regular/recurring purchases is it needs to be exactly the same thing/amount on a regular time interval. For me at least, I either end up stacking up more than what I need or run out before it gets there.

I think the business demand is a completely other beast in an of itself. Ranging from solopreneurs/small companies who have agents running a all or part of their business to big business wanting to replace the people in the accounts payable department.