What if Google starts doing it?(bhashkar.me) |
What if Google starts doing it?(bhashkar.me) |
Rather than producing a few world-class products, Google produces hundreds of mediocre products that only seem world-class because they have the shiny Google logo on them.
Honestly, Google is probably doing the right thing cleaning up all these products, but they'll just introduce new ones. Meanwhile, my confidence and attitude towards Google erodes every day.
I would argue that if you limit their competitors in the space to free versions (for products which Google offers free), they ARE world class.
The problem is in the intervening years since that, competitors have also gone free, or prices have dropped enough that it's easier to make a comparison between the Google free product and the competitor with a nominal fee.
Honestly, Google is probably doing the right thing cleaning up all these products, but they'll just introduce new ones. Meanwhile, my confidence and attitude towards Google erodes every day.
You get what you pay for.
In short, it doesn't matter how much value Google derives from the transaction, but how much the client feels they spend on it which determines whether they think it's a good deal. If people feel the cost is free, that's what will go in to their internal calculations as to whether to use the Google app or a competitor, and when n comparing "free" to some small cost.
Google gets away with not always having the best app for a service with the trick of looking free, even though strictly speaking they aren't always.