I put in my zip code on their web site to see if they had coverage. They force you to enter your email address as well and they make sure it's a valid domain.

After I entered my zip code and (fake) email address it told me that they needed my physical address to determine if they had coverage for me at my exact address. Thinking they had coverage in my zip code, I entered a real (but not my) address. Then they immediately said that coverage was not available at my address and to look at their map for more coverage details.

Looking at their map, it looks like coverage is not within 500 miles of any part of my zip code. I guess this is just another part of their gathering of personal information for making a simple inquiry.

Never trust ANYBODY who requires a valid email address just to check if their service is available in location. Zip code alone will suffice. If they are OK with harvesting your email address (for spamming purposes I presume), what makes you think they have any scruples against spamming everyone.

For extra entertainment, have a look at their privacy policy, it is amazingly broad and brazen in what they reserve the right to do with your data.

Their customer support is horrible. I accidentally signed up for their paid service. When I saw them charging my credi card, I asked their customer support to cancel my subscription.

Two months later, I was still being billed. I ended up calling my bank and telling them to block all charges.

Anyone else experienced a service doing this?