Infosys to hire 1,000 in US(business.rediff.com) |
Infosys to hire 1,000 in US(business.rediff.com) |
The goal was to basically put a local face on the bridge between the client and the outsourcing service provider. I wouldn't be surprised if these new hires end up filling similar roles.
Infosys is a bodyshop that is largely responsible for the bad reputation of outsourcing to India, is an alternate perspective.
http://www.infosys.com/BPO-services/default.asp
Infosys is not a call center. But its not a "pure" software company either.