PayPal Redesign(bruceackerman.com) |
PayPal Redesign(bruceackerman.com) |
Having relied on paypal to ship packages (do you sell on ebay?) it is amazing there is no button to just make a shipping label (without getting money from a specific person). You can do it, you just need to know the hidden URL (why is it hidden?).
(disclaimer, I work for eBay inc, but not on the teams that decide that stuff. This is my personal opinion.)
Holy cow, Google, this is pretty good for automatic protection. It looks like Google sees that the guy is hosting the Paypal favicon (or something very close to it)... why would any legit site do that? Even the redesign doesn't need to show the Paypal favicon. So Google errs on the side of caution.
Wow, that is really cool. Good job Google!
For comparison, the actual Paypal favicon: https://www.paypalobjects.com/en_US/i/icon/pp_favicon_x.ico
My issue that I can't quickly get to where I need to go to do some specific task.
I already know my account balance and transactions from things like Xero, and when I login to PayPal it is to:
1) Manage user subscriptions
2) Withdraw money
3) Manage the API and callbacks
And I'm sure that other people doing the same.
The thing begging for a re-design at PayPal is their entire navigation and menu system.
It's so damn hard to find the right page to do the thing you want to do, and that's the problem.
The first thing I would implement is a search that accepts most things like a profile_id, transaction id, or email, and returns results within a few seconds. Right now it is about 13 clicks, and 30 second wait only to find out you didn't select the right combination of option buttons. The system is awful when you have a customer on the phone and are trying to figure out what is going on.
Cory Gaines Sr. Director PayPal Business Products
Look-and-feel aside, I think this concept aligns with the intent to bring parity between the mobile experience and desktop. I do worry, however, that the use cases for the desktop application may differ (particularly for bigger sellers) from the mobile, and this flow may fall apart for them.
It's not as modern as the design proposed by Bruce, but it's better than before, easier access to everything, easier to view transactions (though still limited by how far back you can go), easier to manage invoices.
I'm guessing the final version will be quite good.
Maybe I'm a little OCD, but it bugs me when I'm able to select the word "Password" in password boxes.
I doubt it, but just wanted to make sure.
Most companies wouldn't, as these sorts of redesigns are done in good faith. There's always that one company though.