I've had the privilege of working with the Celery guys for a while (client project) and can attest that they offer incredibly responsive support and assistance.
They have bent over backwards to help us get more pre-order sales, install better analytics and even went to bat for us in getting our Paypal limits increased.
Very nice. Wish I had known about this several months ago... Charging people for products that are not quite ready to ship yet really does hurt sales vs charging when it ships. Will for sure try this for our next product. Hopefully they will have authorize.net integration by then though because the rates are still better than Stripe or Pay Pal.
How do you guys handle chargebacks? I've been considering doing a run of "physical" dogecoins but as everyone knows cryptocurrencies are a huge market for credit card fraud.
Cool. I'll sign up and check things out (my email is in profile). Our biggest pain point currently (besides having to charge cards right away) is that most online stores do not understand how shipping regions work in the US and around the world and require us to enter tons of duplicate data. Happy to chat about that particular problem with you so you can get it right ;)
Edit: yeah, your shipping UI is not awesome either :)
I've been thinking about adopting Celery for a new product launch. Not sure if I want to go with the Pre-Order system. However, I believe that Celery also works for Real-time orders.