| user: | rps-cx |
| created: | October 6, 2025 |
| karma: | 1 |
| about: | Fractional post-sales executive helping B2B SaaS improve onboarding, retention, renewals, and expansion. Two-in-the-box operator across CS, PS, and Support. Interested in systems thinking, practical metrics, NRR, customer research, and operating cadence. NYC/NJ (US-ET); often overlap with EMEA hours. Here to learn, share notes, and trade playbooks. Email: contact@rps.cx Book a chat: https://rps.cx/meet Site: https://rps.cx |