gdevore | Dark Hacker News

user:	gdevore
created:	May 12, 2010
karma:	75
about:	I'm the CEO of Blue Mango Learning Systems. We create ScreenSteps and ScreenSteps Live, simple tools that help you turn screen captures into software documentation. I blog at http://www.bluemangolearning.com/blog

1.	Why your business needs to systematize customer success and how to do it (bluemangolearning.com) 1 points by gdevore 14 years ago \| 0 comments
2.	Software Documentation Without Screenshots Stinks [video](bluemangolearning.com) 1 points by gdevore 14 years ago \| 0 comments
3.	Video - What if your GPS was as chatty as most software documentation?(bluemangolearning.com) 1 points by gdevore 14 years ago \| 0 comments
4.	3 Steps to Killing It as an Exhibitor at Dreamforce(bluemangolearning.com) 5 points by gdevore 14 years ago \| 0 comments
5.	Clarify Expands Screenshots Into Tutorials(lifehacker.com) 1 points by gdevore 14 years ago \| 1 comment
6.	Why You Shouldn’t Put Software Documentation In Your User Forums(bluemangolearning.com) 2 points by gdevore 15 years ago \| 0 comments
7.	3 Reasons HubSpot Users Should Be Excited About the Performable Acquisition(bluemangolearning.com) 2 points by gdevore 15 years ago \| 0 comments
8.	Screencasts vs. ScreenSteps vs. Single Image Capture(bluemangolearning.com) 1 points by gdevore 15 years ago \| 0 comments
9.	15 years ago \| discuss
10.	Are You Communicating or Just Writing?(bluemangolearning.com) 1 points by gdevore 15 years ago \| 0 comments
11.	It’s Not What Your Software Does, It’s What People Do With Your Software(bluemangolearning.com) 56 points by gdevore 15 years ago \| 13 comments
12.	“Build It and They Will Come” Is Not a Software Documentation Strategy(bluemangolearning.com) 1 points by gdevore 15 years ago \| 0 comments
13.	Creating Screencasts: 2 Minutes is too Long(bluemangolearning.com) 2 points by gdevore 15 years ago \| 0 comments
14.	Moving Beyond Customer Support: Focusing on Customer Success(bluemangolearning.com) 2 points by gdevore 15 years ago \| 0 comments
15.	Building Scalable Support – Lessons Learned From the Chargify Price Increase(bluemangolearning.com) 1 points by gdevore 15 years ago \| 0 comments
16.	4 Ways Tech Support Can Improve Your Marketing(bluemangolearning.com) 1 points by gdevore 16 years ago \| 0 comments
17.	Customer Support for Small Biz – Protect Your Time With Information, Not Walls(bluemangolearning.com) 1 points by gdevore 16 years ago \| 0 comments
18.	Build the Arc Before the Flood – Preparing For Customer Support Inundation(bluemangolearning.com) 2 points by gdevore 16 years ago \| 0 comments
19.	Software Documentation Tools – Focusing on What Matters Most(bluemangolearning.com) 1 points by gdevore 16 years ago \| 0 comments